Can not find my newly aded domain

  • Unknown's avatar
    vincentpechaud · Member ·

    Hello,

    I have recently created a new domain : landes-demain.fr. I created a new website and started to work on it.
    (find the reference of the purchase i made on wordpress below
    ID du reçu : 19766578
    Transaction ID: ch_18jX7LAEuzoIBr94UIZu0SsS)

    Last week I received an email from wordpress.
    (Find the text below :
    Howdy, you recently asked us to activate the domain mapping upgrade to use your domain name landes-demain.fr as the address of your site landesdemain.wordpress.com
    In order to get things working, you’ll need to visit your domain registrar’s site and update your name servers. The registrar is the company you own this domain through, either where you purchased it originally or transferred it to.
    Your name servers are currently set to:
    ns107.ovh.net
    dns107.ovh.net
    These will need to be changed to:
    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM
    Once you make the update, it’ll take a few hours to display your WordPress.com site at landes-demain.fr.
    If you’re not sure how to update your name servers, please contact your domain registrar.
    If you need to check the status of your domain mapping upgrade, visit the Me> Manage Purchases section of your dashboard.)

    I can’t reach the new domain i created and added to wordpress, either do i seem to have any recent purchases in WP.

    What could be the problem? How can i recover this website?

    Thank you very much,
    Vincent Pechaud

  • kokkieh · Staff ·

    Hi there,

    That domain is mapped to a WordPress.com site, but that site belongs to a different username account. If you purchased the upgrade using a different username, you need to log in as that username to access the site and manage the upgrade.

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