can not find Theme I bought

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  drummrfav · Member · Feb 17, 2013 at 4:32 pm

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  I bought the sound check theme from you and I just started to host my wordpress page on my godaddy account and I am using my http://www.Johnfavicchia.com url for WP. When I look at my word press page now I cannot find the Sound Check Theme and it looks like I am starting form 0

  Can you help get my theme back?

  Thx

  John

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 17, 2013 at 4:41 pm

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  That site is not being hosted by WordPress.com and you are posting to the wrong support forum. We cannot help you here. Support for your website software and any advice you need are provided on the WordPress.org support forums and they are here http://wordpress.org/support/ If you don’t have a username account at WordPress.org, click that link and register one on the top right hand corner of the page that opens, so you can post to the correct support forums for your software.

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  timethief · Member · Feb 17, 2013 at 4:44 pm

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  Note that premium themes for free hosted WordPress.COM blogs cannot be exported and used on WordPress.ORG installs.

  Note: Premium Themes are customized for WordPress.com usage only, and cannot be transferred to self-hosted WordPress.org sites. http://en.support.wordpress.com/themes/premium-themes/

  Is that what you are trying to do?

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  drummrfav · Member · Feb 17, 2013 at 5:05 pm

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  Hi Thanks for your email.. I just put my wordpress onto my URL that is hosted from Godaddy. I want to use my Theme that i bought but dont see it in the themes section of the dashboard..

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  timethief · Member · Feb 17, 2013 at 5:07 pm

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  We do not provide support for WordPress>ORG blogs here. If you don’t have a username account at WordPress.org, click this link http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the correct support forums for your software.

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  1tess · Moderator Emeritus · Feb 17, 2013 at 5:11 pm

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  Here is the policy for refunds on upgrades (because you cannot use your premium theme on a self-hosted site):
  

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  drummrfav · Member · Feb 17, 2013 at 5:16 pm

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  Really? I was told to host my WP site on my godaddy server so I can add plug ins. I read that thats what you have to do if you MP3’s and plugins. I really want to use my Theme I bought cause I spent alot of hours doing it. Should I go back to just using the johnfavicchia.wordpress.com address? What do you recommend.. Thanks!

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  1tess · Moderator Emeritus · Feb 17, 2013 at 5:22 pm

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  As timethief said, the themes here have been modified to work on wp.COM. So the theme you purchased here won’t work on wp.ORG. If the purchase was recent enough, you could get a refund.

  You might be able to find a similar one, probably from the same developer, to use on wp.ORG (your site on godaddy).

  You could map your godaddy name to your wp.com site, but the same restrictions: no plugins, and you’d host your audio files elsewhere (or purchase an upgrade)

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  drummrfav · Member · Feb 17, 2013 at 5:36 pm

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  ok..Thanks