can not get password to my email

  • Unknown's avatar
    sunmoonpbd · Member ·

    Hello. My website is sunmoonhealthyfood.com
    I forgot my password and I can not get reset password to my email address: (email visible only to moderators and staff)

  • Unknown's avatar
    justjennifer · Member ·

    Nameservers:
    DNS1.NAMECHEAPHOSTING.COM
    DNS2.NAMECHEAPHOSTING.COM

    Hello there, it looks like your site is using name servers that aren’t associated with WordPress.com, where we are. Have you tried contacting your web hosting provider for assistance?

    If they say this is a WordPress problem, head over to https://wordpress.org/support/ where you’ll find documentation and users who have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.

    Just to clarify, this support forum you’ve posted to assists users with free websites hosted on the WordPress.com platform. You can read more about these differences at https://wordpress.org/support/article/wordpress-vs-wordpress-com/

    Hope that helps.

  • The topic ‘can not get password to my email’ is closed to new replies.