Can not log in for support despite professional plan

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  rafekelley · Member · Jan 16, 2018 at 7:58 pm

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  My website http://www.evolvemoveplay.com is run on word press I need help activating my facebook pixel but can not get access to anything at Word press because the email I am logged in under is not associated with that website and I can not find an email that is. How can I fix this.

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  avydun · Staff · Jan 16, 2018 at 8:04 pm

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  http://www.evolvemoveplay.com/ doesn’t seem to be hosted on WordPress.com. It’s hosted with Dreamhost. It’s not connected to your WordPress.com account either via Jetpack.

  I am afraid we are unable to help you here. These forums are only for questions related to WordPress.com sites.

  You can post the question on self-hosted WordPress (WordPress.org) forums for help: https://wordpress.org/support/

  Although, here is what you can try. Use this page https://www.evolvemoveplay.com/my-account/lost-password/ to reset the password of your WordPress login if you know the login username/email ID.