Can not log in to admin dashboard

  • Unknown's avatar

    Please someone help me I am not being able to log in to my website dashboard

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar

    Hi there,

    What is the URL for the site you’re referring to?

    Please note that this forum is exclusively for WordPress.com websites; for open-source WordPress websites (from WordPress.org), there is a dedicated forum here: https://wordpress.org/support/forums

    Thank You! :)

  • Unknown's avatar

    Website

    Home

    It all started when I tried to log in my website wordpress dashboard to see all my orders and I couldn’t log in always got a 504 gateway timeout error . I began searching for solutions, so it lead me to something called jetpack. I thought I was disconnecting jetpack but I disconected my website from wordpress.com thinking it would be good.

    I entered in dispair, because when I logged in my wordpress.com account, it says that I have no websites. Now my website does not work, I am not being able to see past orders and I am desperate.

    I have read that i can reconnect my website to wordpress if i log in with my WP Admin.

    So, now when i try to log in using the WP Admin to reconnect the website to my wordpress.com account again, i can’t, because i was unable to acess the website before. I tried to solve a problem, but I managed to make it worse. Does anyone knows how to help me?

  • Unknown's avatar

    Hi there,

    There seems to be a problem with the HTTP request with your site.
    The issue needs to be resolved by your hosting provider.
    https://www.siteground.com/support

    Also, http://www.glassgallery420.com is a site hosted with Siteground and uses open-source WordPress software (from WordPress.org), whereas this forum deals with sites hosted through WordPress.com.

    They’re very similar, but two separate things.
    https://wordpress.com/support/com-vs-org/

    Hope this helps! :)

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