can not log into my website

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  leokoj87 · Member · Nov 20, 2014 at 5:53 pm

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  I am getting a system error when logging into my webiste

  The blog I need help with is: (visible only to logged in users)

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  leokoj87 · Member · Nov 20, 2014 at 5:54 pm

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  I am getting this error message when I try to log into my website, it is also telling me that I have a jet pack problem

  Warning: require_once(/home2/ctw1287/public_html/wp-content/themes/customizr/inc/init.php): failed to open stream: No such file or directory in /home2/ctw1287/public_html/wp-content/themes/customizr/functions.php on line 46

  Fatal error: require_once(): Failed opening required ‘/home2/ctw1287/public_html/wp-content/themes/customizr/inc/init.php’ (include_path=’.:/opt/php54/lib/php’) in /home2/ctw1287/public_html/wp-content/themes/customizr/functions.php on line 46

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  timethief · Member · Nov 20, 2014 at 5:55 pm

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  That’s not a WordPress.com hosted blog. It’s hosted by Hostgator. I’m sorry but we are unable to provide support for any sites that are not hosted here at WordPress.COM and our support docs do not apply to your site.

  WordPress.COM and WordPress.ORG are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support forums. http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the Theme support forums there.

  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password

  WordPress.org support docs are at https://codex.wordpress.org/Main_Page