Can not login

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  businessinsystems · Member · Mar 14, 2022 at 4:47 pm

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  Website disappear, cannot log in

  WP.com: Yes
  Correct account: Unknown

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  staff-blorbo · Staff · Mar 14, 2022 at 5:12 pm

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  What is the URL of the site you’re trying to access?

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  businessinsystems · Member · Mar 14, 2022 at 5:17 pm

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  http://www.businessinsystems.com

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  staff-blorbo · Staff · Mar 14, 2022 at 5:30 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Hostgator.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  With that said, you’ll need to contact Hostgator about this: https://www.hostgator.com/help