can not login
-
I need help accessing my account email associated with account. I purchased this through go daddy. Every time I try to log in and reset my password no email is being sent for me to reset the password.
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hi there, I don’t see any WordPress.com sites under your account here.
Would you please share the URL of the site you’re trying to access?
Once we know that, we should be able to help or at least direct you to the folks who can.
-
Ah, ok, your site is not hosted with WordPress.com; it is a site using the open-source WordPress software (from WordPress.org) but hosted with Hostgator.
You should be able to log in to it through https://ccm-studios.com/wp-login.php Is that where you are getting stuck?
Because we use a custom login system on WordPress.com, we are not able to help you regain access, but for the version of WordPress that your hosting provider uses, you can find help in the support forums here: https://wordpress.org/support/forum/how-to-and-troubleshooting/
Before you ask for help there, though, you may want to try the steps they recommend here first: https://wordpress.org/support/article/resetting-your-password/
With that said, if you’d like to manage your WordPress.org site through WordPress.com, that is one of the features of the Jetpack plugin: https://jetpack.com/support/getting-started-with-jetpack/ :)
- The topic ‘can not login’ is closed to new replies.