Can not login to my account

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  0lavci · Member · Aug 5, 2015 at 4:09 pm

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  Hi guys,

  I am having trouble with my other account. I had to make a new one to be able to log this topic.

  I have a guy that build a website for me but somehow all of a sudden this site started sending 100’s of spam messages and my account I think is blocked.

  Can I somehow unblock this so I can continue on my site?

  Thanks for the answer

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  theradiocrytic · Member · Aug 5, 2015 at 10:35 pm

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  I’ve tagged this for staff attention, please provide the other username.

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  0lavci · Member · Aug 5, 2015 at 11:16 pm

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  Thank you very much.

  The other account name is AKings

  Hopefully we can manage something.

  Thank you

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  theradiocrytic · Member · Aug 5, 2015 at 11:42 pm

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  Actually, try this link. https://en.wordpress.com/wp-login.php?action=recovery

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  0lavci · Member · Aug 6, 2015 at 10:26 am

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  That did not seem to work unfortunately.
  I think the problem here is that the account is set in the email address of the previous IT company and that is where the email is going.

  Any other option.

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  rachelmcr · Member · Aug 6, 2015 at 5:46 pm

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  Hi there,

  What’s the link to the website you’re trying to get access to?

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  0lavci · Member · Aug 6, 2015 at 5:47 pm

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  The account is AKings

  The website is http://www.AthleticKings.me which I have access to since it is hosted by myself…

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  rachelmcr · Member · Aug 6, 2015 at 5:53 pm

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  Hi there,

  Since http://www.AthleticKings.me is a self-hosted site (not hosted at WordPress.com), the login details for that site are completely separate and can’t be used at WordPress.com. (The username/password you use on that site isn’t linked to a username/password here at WordPress.com.)

  If you’re having trouble with that site, I’d recommend contacting your website host for help re-enabling access to it.

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  0lavci · Member · Aug 6, 2015 at 5:54 pm

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  The site is made in WordPress and linked to that site. I have access to the AK.me but not to the WP account AKINGS

  This is what I need access to.

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  snackley145 · Member · Aug 6, 2015 at 5:56 pm

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  hello,i am very frustrated with this nonsense why can i just log in an out as i please.I am not able to log into my site AGAIN entering the rite info i wrote down at last instant and still my UN and or PW are wrong this is SOOOOOOOOOOO fricken frustrating.And to make it worst I have to write this and god knows when I will get a response
  not happy with ur maneuvers on the thing

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  rachelmcr · Member · Aug 6, 2015 at 5:58 pm

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  Hi there,

  Sites made with WordPress using the free software from WordPress.org on a different website host are separate from sites hosted at WordPress.com.

  Is the account AKINGS the username you use to log in to your site at http://www.AthleticKings.me ? If so, that’s separate from the account with that username here at WordPress.com. You won’t be able to log in to WordPress.com with that username unless you also set up an account here at WordPress.com with it.

  If you did create a WordPress.com account with that username, you can follow the steps in our Account Recovery guide to regain access to it.

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  rachelmcr · Member · Aug 6, 2015 at 5:59 pm

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  @snackley145 — If you’re having trouble logging in to your site, please start a new forum thread and include a link to the site you’re trying to log in to and we can help you with that. Thanks!

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  0lavci · Member · Aug 6, 2015 at 8:25 pm

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  Hi RachelMCR,

  my problem is here.

  http://www.athletickings.me/aknew/wp-admin/

  can you do something about this?

  Thanks

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  rachelmcr · Member · Aug 7, 2015 at 7:42 am

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  Hi there,

  Since http://www.athletickings.me/ isn’t hosted at WordPress.com, there’s nothing I can do to help you regain access to that site or its login page at http://www.athletickings.me/aknew/wp-admin/. You’ll need to contact your website host for assistance re-enabling access to that page.