Can not open my wordpress site or wordpress admin

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  emmanuelleroyer123697250 · Member · Apr 20, 2017 at 12:49 am

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  Hello,

  Since few weeks, thursday march 30th; I can not open my website; http://www.yogamag.info/dir/ ; Also I can not open my wordpress admin and my email like: (email visible only to moderators and staff),

  I try a lot of things but still can not open;

  I contact my web hosting and they said: ‘This problem is not related to the server, most likely you installed some plugins or themes that cause these errors with WordPress. It’s not much we can do here, unfortunately, since it’s a third party script. You will need to contact WordPress support or hire a WordPress developer to fix up these plugins.’

  Can you help me!

  Thanks

  Emmanuelle Royer

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  hacchism · Staff · Apr 20, 2017 at 1:40 am

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  Hi there,

  I’m sorry that you are in the wrong forum to ask this question.

  Here is the forum of WordPress.com. But you are running your site with WordPress.org. WordPress.com and WordPress.org are completely different. Please get the support here : https://wordpress.org/support/.

  If you are not sure about the difference between WordPress.com and WordPress.org, I recommend you to read the following support page. Thanks!!

  WordPress.com and WordPress.org
  https://en.support.wordpress.com/com-vs-org/

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  emmanuelleroyer123697250 · Member · Apr 20, 2017 at 1:48 am

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  Thanks. I will contact wordpress.org

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  hacchism · Staff · Apr 20, 2017 at 2:06 am

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  No problem :)