Can not rest password and can not login
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Hello,
I have another wordpress account for the domain zakacfp.com
My old email address is (email visible only to moderators and staff) on which I do not receive emails now.
Here is the new email (email visible only to moderators and staff)
I could not rest my password because i can not get email on (email visible only to moderators and staff)
Please have someone contact me ASAP!
I am disappointment that I was not able to get even a phone number for wordpress to get help. I had to login to a different account to get help. Thiis is bad customer experience.
Thanks you,
Khurrum
Self-declared URL: http://www.zakacfp.com
Jetpack: Unknown
WP.com: UnknownThe blog I need help with is: (visible only to logged in users)
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When you registered your domain a few months ago you needed to provide a valid email address to prevent situations like this. As you have a paid plan you should be able to recover access to that account by following the instructions in the link below. Note that it is also possible to log in with your username and password too. Once logged in you could update the email associated with the site.
At some point, you may run into a situation in which you’ve lost access to your account. This guide will explain the steps to avoid getting locked out and how to recover your account if you cannot log in. Before you follow the instructions below to recover your account, verify that your site is hosted through WordPress.com. You can use our Site Profiler and enter your custom domain to ver -
Thank you for your reply. That is not my issue though. I can not login into wordpress all together. I NEED HELP
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Just follow the instructions in the link themagicrobot gave you. Using the Transaction ID is the only way to restore access to the account owning that site.
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