Can not retrieve my password

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  tabuchh · Member · Nov 4, 2022 at 4:24 pm

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  Please help with password reset

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  amiteshg93 · Member · Nov 4, 2022 at 5:39 pm

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  Hi there,

  Please provide us with the URL of the website you’re referring to so that we can point you in the right direction.

  Thank You! :)

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  tabuchh · Member · Nov 4, 2022 at 7:08 pm

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  Hi Amiteshh,

  The URL is: http://www.masjidtawheed.org

  I have two login IDs: (email visible only to moderators and staff)

  AND (I think!) : Masjidta

  Need passwords for both

  Thanks,

  Tariq

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  tabuchh · Member · Nov 8, 2022 at 3:06 pm

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  Hi

  I am still waiting for help with my password RESET. Can someone please help me? We are upgrading the website and every thing is a standstill because we can’t access. Last time I accessed was in July/August time frame. All of sudden my password stopped working.

  (email visible only to moderators and staff)
  or
  (email visible only to moderators and staff)

  Sincerely,
  Tariq

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  tabuchh · Member · Nov 8, 2022 at 4:54 pm

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  When I try to retrieve my password or RESET it, I get the following message:

  The email could not be sent.
  Possible reason: your host may have disabled the mail() function.

  I am using: (email visible only to moderators and staff) as login

  Website is: http://www.masjidtawheed.org

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  aleone89 · Staff · Nov 8, 2022 at 9:47 pm

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  Hello there,

  http://www.masjidtawheed.org is not hosted with WordPress.com so we can’t help with this site.

  You would need to reach out to Siteground support here: https://www.siteground.com/support for help with this site.

  I hope this helps.