Can not see Public_html folder on server side in FTP

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  ketangawande23 · Member · Dec 11, 2015 at 10:07 am

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  My website is running well. But I can not see Public_html folder on server side in FileZilla. Please tell me the process to show this folder on server side.

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  stefmattana · Staff · Dec 11, 2015 at 11:37 pm

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  Hi ketangawande23,

  I think you’re talking about a self-hosted website, so the better place to solve your issue is to ask someone on the WordPress.org forum as it’s the appropriate place to address your question. You’ll definitely find people who can help you out there :)

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  timethief · Member · Dec 11, 2015 at 11:43 pm

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  @ketangawande23
  It’s not only the better place. It’s the only place that wordpress.ORG support is provided because we do not provide support here for any sites that are not hosted by wordpress.COM.

  http://ketdesignstudio.wordpress.com/ is NOT a wordpress.ORG software install. It’s a site hosted by wordpress.COM.

  There is no FTP access and no blogger installed plugin capability on any free hosted WordPress.com blogs.
  http://en.support.wordpress.com/ftp-access/
  http://en.support.wordpress.com/plugins/

  See here for a full comparison WordPress.com vs. WordPress.org
  http://support.wordpress.com/com-vs-org/

  There is no upgrade you can purchase here that provides FTP access and the ability to install plugins and or any third party themes on blogs hosted by WordPress.COM like yours.
  https://en.support.wordpress.com/themes/#uploading-custom-themes

  You are confusing wordpress.COM hosted blogs with WordPress.ORG software installs on paid hosting.

  If you want FTP access and to install plugins or third party themes into a site then you will have to hire a web host http://wordpress.org/hosting/ and set up your own WordPress.org install.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page