Can not select my custom domain

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  codawong1015 · Member · Nov 20, 2020 at 8:36 am

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  I purchased my domain “codawong.net”, but I can not select this one in my
  Personal Plan.

  Please help, many thanks!

  The blog I need help with is: (visible only to logged in users)

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  abwaita · Staff · Nov 20, 2020 at 9:10 am

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  Hi,
  I’ve applied the modlook tag for staff to assist here.

  I see that the domain codawong.net is parked, meaning that you might have deleted it.

  Therefore, it will need to be restored by the staff so that you can use it again.

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  codawong1015 · Member · Nov 20, 2020 at 9:24 am

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  Thanks Abwaita your help!

  Yes, I deleted my domain from a registration before.

  Because I purchased Personal Plan and Domain Registration.

  So that I have a one more custom domain… I can not refund the Domain Registration charge?

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  staff-mckluskey · Staff · Nov 20, 2020 at 9:48 am

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  Hi,

  It looks like my colleague has already replied to your email and restored the domain to your site.

  I’ve also refunded the cost of the domain and bundled it with your new plan.
  Refunds usually take 5-10 business days to appear on your statement, but some banks, especially outside of the United States, may require more time to process the refund.

  I hope that helps :).

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  codawong1015 · Member · Nov 20, 2020 at 9:58 am

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  Hi,

  I received your email from WordPress. Many thanks your all helps and refund arrangement :)