Can open site but not edit

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  webbrewers · Member · Dec 10, 2020 at 3:28 am

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  Getting a blank page when I hit edit.

  The blog I need help with is: (visible only to logged in users)

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  webbrewers · Member · Dec 10, 2020 at 3:41 am

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  I resolved this by removing the wordpress.com cookies. I’d recommend not clearing all cookies which can be a pain, but selecting just the wp.com ones. chrome://settings/ > see all cookies and search for wordpress.

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  staff-ozmodiar · Staff · Dec 10, 2020 at 9:44 pm

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  Just out of curiosity, was this happening in multiple browsers? Or just Chrome?

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  webbrewers · Member · Dec 10, 2020 at 10:26 pm

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  I only tried Chrome, so am not sure.

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  staff-totoro · Staff · Dec 11, 2020 at 1:02 am

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  Hi there,

  To clarify, a recent update to Google Chrome appears to have caused existing WordPress.com cookies to expire or become corrupt. But if you clear your cache and cookies this does resolve the issue. Typically you have to do this only once, I have not seen any cases of site owners that need to clear their cookies repeatedly.

  Howevere the issue does not seem to take place in other browsers like Firefox or Internet Explorer. But it sounds like you were able to get things working on Chrome again by clearing your cookies. Is the issue still occurring or does it keep coming back even after you clear your cookies?

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  webbrewers · Member · Dec 11, 2020 at 3:24 am

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  Thanks, that makes sense – and no, after I cleared wordpress.com cookies, all is well.