Can someone tell me what is this weird box on the corner of my website?

  • Unknown's avatar
    zxerston · Member ·

    Hi, I recently had a weird encounter that there is a box located on top of my website in which I HAD NOT put it there. It seems like an ads, anyone encounter this before and how do I remove it?

    As you can see below, it’s this weird box containing “Popular Russin” songs and followers box.

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    I do not see the ad from my end, so my initial thought is that it is malware. Are you still seeing it? Your site isn’t hosted here with us at WordPress.com currently, so we aren’t managing your security.

    I see that you did have a Jetpack connection but are currently disconnected from the plugin. First, I’d back up the site. Then, I’d recommend reactivating the Jetpack plugin and purchasing Jetpack Scan. Once you get Jetpack Scan, I would follow these steps to secure the site. Jetpack does offer security scans if you’d like help catching potential threats to your site. The package with backups and scans would help prevent malware or anything similar moving forward.

    Hope this helps. Let us know if you have any questions. Thanks!

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