can t upload mov files

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  votkaculturala · Member · Jul 18, 2016 at 8:29 am

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  Hello! I’m trying to upload a .mov video, from server using ‘add from server’ button, to my WordPress Galery. The file appears in the Media Library, but when I select it and hit ‘upload’ nothing happens, just a while line and nothing is loading. Can you tell me which might be the problem? Thank you

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jul 18, 2016 at 1:52 pm

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  Hi there,

  It is only possible to upload video files to a site if you have the Premium or Business plan upgrade. Free sites cannot upload videos, only embed them from other services like Youtube or Vimeo.

  Videos

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  votkaculturala · Member · Jul 18, 2016 at 2:02 pm

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  aha, okay. Do you have any idea about the costs involved for buying the upgraded version?

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  kokkieh · Staff · Jul 18, 2016 at 2:21 pm

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  The Premium plan is $99 a year (includes 10GB extra storage for video files), and Business is $299 a year (includes unlimited storage and access to all Premium themes)

  You can find more details on our plans here:

  https://wordpress.com/pricing/

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  votkaculturala · Member · Jul 18, 2016 at 2:37 pm

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  It’s a must to be bought for the entire year? It’s not possible to buy it for a few months?

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  kokkieh · Staff · Jul 18, 2016 at 3:20 pm

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  All our upgrades are per year only. We have no monthly options at this time.

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  votkaculturala · Member · Jul 19, 2016 at 6:11 am

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  Got it. Thank you for all the information provided!