Can WordPress help me fix an error message on my website?

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  mgross85 · Member · Apr 4, 2022 at 3:52 pm

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  Can WordPress help me fix an error message on my website?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Apr 4, 2022 at 5:58 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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  mgross85 · Member · Apr 5, 2022 at 12:59 pm

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  coachmartygross.info is my address

  https://www.coachmartygross.info/wp-admin/edit.php will show wordpress error.

  Thanks for checking on this.

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  kokkieh · Staff · Apr 5, 2022 at 1:25 pm

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  Hi there,

  That site is using the open source version of WordPress, and isn’t hosted on our servers, so we don’t have any access to your dashboard or your site’s server.

  Please ask for advice from the WordPress.org community at https://wordpress.org/support/forums/. To help them troubleshoot this, also make sure to include details on the exact error you’re seeing, and under which circumstances it appears – they don’t have access to your dashboard either, so can’t visit the link you provided here.