Can you change your email that was used to register?
-
The email used to sign up was incorrect. I tried changing it to the proper email but it has and still is pending. It has been 3 weeks of trying to sort this out and I am about to give up. Can you change the email used to sign up? Delete it completely because it does not exist and I do not receive confirmation emails…therefore, I can not publish anything.
Please help I would really like to get going.The blog I need help with is: (visible only to logged in users)
-
Hi Jen,
I found this answer in the support docs:
If you attempt to change your account email address and find that it never sticks after saving the changes, the issue is quite simple. The email address you are attempting to use is probably associated with another WordPress.com account. Because the email address is the unique identifier of all users, each address can only be associated with one WordPress.com account. Thus, if you attempt to change it, it will not allow you to do so.
The remedy is just as simple. You must log in to the account currently holding your desired email address and change it to something else. This will allow you to free up the email address that you want to use. Once the address is free to use, log in to your primary account and change the email address in your user profile (what you were originally trying to do). It may take a little while for the address to completely free itself up.
Would this apply to you?
-
I have done that. It has still not changed. I signed up with (email visible only to moderators and staff) but it should have been (email visible only to moderators and staff)
I went through support and they verified the owner as the wrong email. Is there any way on your side you can delete (email visible only to moderators and staff) or replace with (email visible only to moderators and staff). Or do I need to start over? -
I am a normal user so I would not be able to help you – just trying to suggest! Why don’t you try and contact the support directly? They might be able to help you!
-
So sorry…I didn’t realize that. Thank you for the help. I am not as stupid as it seems….just getting frustrated.
-
No problem! I hope you solve your issue. If I stumble upon the solution, will come back here and tell you! :)
- The topic ‘Can you change your email that was used to register?’ is closed to new replies.
WordPress.com Forums 