Can you get a refund on a theme you purchased?

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  chrisplawlor · Member · Oct 21, 2016 at 6:57 pm

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  Get a refund as theme is not as expected

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 21, 2016 at 6:58 pm

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  What is the name of theme?
  Exactly where did you purchase it?

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  timethief · Member · Oct 21, 2016 at 7:02 pm

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  This site http://tieandclip.wordpress.com/ is wearing a free theme called Expound.

  If and only if you are referring to a wordpress.COM purchase of a premium theme https://en.support.wordpress.com/premium-themes/ found here https://theme.wordpress.com/themes/sort/premium/ please read on.

  Refunds have time limits. WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  If you purchased a theme from any vendor other than wordpress.COM contact them directly for a refund.