Can you help me upload photos?

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  jeantdcc · Member · Jul 23, 2014 at 4:13 pm

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  I keep getting error messages when trying to upload photos into my blog. The photos are
  within the restricted size. I get a red box error message that states: HTTP error.

  The blog I need help with is: (visible only to logged in users)

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  francisbob · Member · Jul 23, 2014 at 4:27 pm

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  Hi !

  The problem could be from multiple sources, what is the file extension of your image ? .JPG / .jpeg / .png / .gif are the only ones that are accepted by the uploader (http://en.support.wordpress.com/accepted-filetypes/)

  If your image fits these requirements, it may be a browser problem. What are you using ? (You can use http://browserhappy.com to know)

  Also, here is a small guide on how to work with images on WordPress : http://en.support.wordpress.com/images/

  Hope this helps !

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  druesome · Staff · Jul 24, 2014 at 2:52 pm

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  Hello there,

  Sorry for the trouble you’re experiencing. Can you try uploading your image using the browser uploader?

  http://en.support.wordpress.com/media/uploader/

  In addition, a corrupted cache might be affecting your ability to upload images. Can you kindly clear your browser cache and see if that helps?

  Solve Common Browser Issues

  Let me know how it goes. Thanks and best of luck!