Can you help with disappearing header/ banner???

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  rosalindparker · Member · Jan 28, 2014 at 12:14 am

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  I have updated my header image (banner) several times and it says it has saved it but it doesn’t appear on my website. I’ve tried clearing my cache in my browser, but still nothing. Please can you help?

  Thank you.

  PS – The website I’m working on is http://www.thebedlambunch.co.uk

  It is one of my WordPress websites, but for some reason, I don’t get the option for this URL in the drop-down box just below this message box. I hope that this still makes sense.

  The blog I need help with is: (visible only to logged in users)

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  eurello · Staff · Jan 28, 2014 at 9:10 pm

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  Hi Rosalind,

  You’ve reached support for the free sites hosted at WordPress.com. Your site is a self-hosted installation of WordPress, available at http://wordpress.org/.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities.
  http://support.wordpress.com/com-vs-org/

  You can find support for self-hosted/installed versions of WordPress here:
  http://wordpress.org/support/
  http://codex.wordpress.org/

  You might also want to check with support where you purchased your theme to see why your header image isn’t updating.