Can you please help?

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  huvtsasburhan · Member · Mar 6, 2017 at 4:21 pm

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  Hi , Can you please help me how to fix this: my notification is not working. It’s the bell on the top right end. There is orange dot on it indicating a new notification to be checked. When I click on it it freezes. Hope it makes sense. It’s been like this for a week. How can I fix this ? Thanks. Zula

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 6, 2017 at 4:26 pm

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  Are you using a desktop computer and running an up to date browser version?

  Are you using an app?

  Do you have a dodgy internet connection?

  Make sure you are running an up to date browser version found at https://browsehappy.com

  Read all the tips here https://en.support.wordpress.com/browser-issues/ Try clearing your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
  Try using another browser.

  If you are not successful please provide this specific info:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/

  Then type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.