Can you please help me upload photos? – IO error keeps appearing.

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  cathtravelsandteaches · Member · Mar 8, 2013 at 7:08 pm

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  Hello,

  Since January, I haven’t been able to upload photos. I can get through the select process, and the progress bar says it’s uploaded 100% of the photo. However, then it says “IO error” and can’t actually put the photos in my media library.
  The file size is only 1.38mb, and I have tried clearing my cache/cookies… still no love. Help?

  Cheers,

  Cath

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 8, 2013 at 7:11 pm

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  You ought to be able upload image files into posts and/or pages in two ways: by going to Media → Add New from your dashboard http://en.support.wordpress.com/media/media-add-new/ or by clicking the new Add Media button right above the editing area of a page or a post. http://en.support.wordpress.com/add-media/

  For details about the options for uploading images see:
  http://wpbtips.wordpress.com/2009/04/26/images-the-three-link-options/

  For troubleshooting see http://en.support.wordpress.com/images/troubleshooting-images/

  If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
  If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

  1. Try clearing your browser’s cache: http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

  3. Try with all browser extensions or add-ons temporarily disabled.

  4. Try enabling HTTPS: http://en.support.wordpress.com/https/

  If it’s still happening, let us know which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/ and also post any error reports you get.