Can you please remove all upgrades from our site so we can delete it?

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  crazyinpebworth · Member · Nov 10, 2016 at 3:47 pm

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  When attempting to delete our site, we get an error stating that premium features are in effect and must be removed prior to deleting. We do have a premium site but I haven’t been able to downgrade so it can be deleted.

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Nov 10, 2016 at 6:45 pm

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  Hello –

  I’ll be happy to take a look. Which site are you trying to delete?

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  crazyinpebworth · Member · Nov 10, 2016 at 8:02 pm

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  Owsleykyschoolsdotorg.wordpress.com

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  staff-zinnia · Staff · Nov 11, 2016 at 2:07 pm

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  Thanks for sharing the site address :)

  You are running into trouble deleting
  owsleykyschoolsdotorg.wordpress.com because the custom domain connected to it, owsleykyschools.org, is owned by a different username than the one you’ve contacted us from. You will need to login to that account and remove owsleykyschools.org before
  owsleykyschoolsdotorg.wordpress.com can be completely deleted.