Can you PLEASE remove the credit card information associated with this account?

francebird · Member · Mar 6, 2015 at 8:12 am
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I just got a refund for the premium bundle that I purchased a day ago on this account. Thank you very much for the whole refund!

I just have one more thing to ask of all of you lovely people of WordPress, though. :) Can you please remove/delete all of the credit card information associated with this account? I don’t plan on ever coming back on this account ever again, I just don’t want my credit card information on this account! I see that my credit card info’ is still on the account even though I canceled and also got a full refund for the bundle that I bought. It would be great if you awesome people could just clear out all my credit card info’ on this account for me. <3 <3 :) Thank you for reading.

Please let me know when the information is cleared… :)

Oh also. One More thing. Could you also clear out the personal data that I entered for apart of the domain registration, for the domain that I got an refund for?

Thank you all for your lovely help.

:) I just take my privacy seriously. I tend to be cautious with any of my information. That is why I want like everything just deleted.

Oh. Thank you again for the refund!!!!!!!!!!!!!1 <3

Have a nice day, all.

THANK YOU for reading.

The blog I need help with is: (visible only to logged in users)
francebird · Member · Mar 6, 2015 at 8:30 am
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Did I notify staff correctly of this post?
francebird · Member · Mar 6, 2015 at 8:34 am
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:) I hope I can get ASAP. :) :) :)
francebird · Member · Mar 6, 2015 at 8:35 am
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help ASAP”
francebird · Member · Mar 6, 2015 at 8:38 am
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I hope staff can see this thread. :/
francebird · Member · Mar 6, 2015 at 9:37 am
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:/
raincoaster · Member · Mar 6, 2015 at 10:21 am
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You know what? Every time you post to this thread, you send it back to the end of the line for help. Staff work through the threads from oldest to newest, and thanks to your posting repeatedly, this post now starts at 1:37am instead of 12:12. So stop posting and just wait.
raincoaster · Member · Mar 6, 2015 at 10:21 am
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Correction: 2:21 now.
lizthefair · Member · Mar 6, 2015 at 2:19 pm
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I can help you with this. I’ve removed your payment information.

You can double check here.

https://wordpress.com/me/account

If you don’t see any credit card data there, it’s been removed.

Let me know if you run into any trouble.

I’m looking into the process for removing you address data and will let you know when I have more information.
francebird · Member · Mar 6, 2015 at 3:30 pm
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lizthefair,

Thank you VERY MUCH for doing this for me. :) Yes, my credit card information seems to of been deleted/wiped from the account, I only see my zip code.

Oh okay. Thank you for looking into it for me. :) Please let me know when you figure it out! :D

Have a lovely day. I am excited to get your response soon.
francebird · Member · Mar 6, 2015 at 3:43 pm
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raincoaster,

Thank you for giving me the heads up. I am happy that I know that now!!! :)
francebird · Member · Mar 6, 2015 at 3:47 pm
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lizthefair,

Oh another thing. :) Can you confirm that I have gotten the whole refund for the $99 “WordPress.com Premium BUNDLE” too, please? I just also want to make 100% sure that I got the whole refund.

Thank you.
lizthefair · Member · Mar 6, 2015 at 3:49 pm
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Can you confirm that I have gotten the whole refund for the $99 “WordPress.com Premium BUNDLE” too, please?

I double checked and you were fully refunded for the premium plan.
francebird · Member · Mar 6, 2015 at 4:04 pm
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lizthefair,

Thank you for all of your help. Okay cool good. :)

Let me know when you figure out the other thing. :) :)

Thank you.
francebird · Member · Mar 8, 2015 at 2:38 am
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lizthefair, ????????????

It has been a whole day since I’ve heard any word from you..??

Have you found out any information of the process that would remove my address data and the like, from this account?

I hope that you did not forget about this question. :)

Hmmmmmmmmmmmmmmmm.

You may just be busy, :) just kindly reminding you…
lizthefair · Member · Mar 8, 2015 at 4:55 pm
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We are still working on this. I’ll let you know when I have more info.

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