Can you please return my settings to normal? I need this as a matter of urgency. ThanksHassan Kabbas
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Settings: I hit the edit tool a couple of times and instantly the font size hit the ceiling! Can you please help return it to normal? I need this done as a matter of urgency. Thanks.
The blog I need help with is: (visible only to logged in users)
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Check your Browser ZOOM setting please. The quickest way to return your browser to the original zoom setting is to use the keyboard shortcut [Ctrl] + 0 (Windows) or [Cmd] + 0 (Mac).
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Also, note that this is wordpress.COM support and you have a wordpress.ORG site.
We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
Some Jetpack solutions are here http://jetpack.me/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackHowever, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
You are posting to the wrong support forum.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ -
Explanation:
The blog that I requested support for (sudanunion.com) is NOT an iPage blog. It used to be but no longer. I mapped it to my qirriyab.com business at WordPress.com but did not use it for a while. Now I cancelled the one I was using in its place and I am NOW using sudanunion.com as my free domain. If it is not properly installed please fix the problem as well as the original setting problem for which I contacted you. Please do this as a matter of urgency and let me know. Thanks.
(email visible only to moderators and staff) -
When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. I did that for you. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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@qirriyab, I can see sudanunion.com is still pointed to iPage. I can see you have https://wwwsudanunion.com/ here; is that the site you are referring to, and is that domain intentional? There is no dot after the www.
If you’ll send a link to the affected site on our servers, we can help you find and correct whatever font-size issue you’re having there. Thanks!
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