Can you return all of my users

  • Unknown's avatar

    All of my users have disappeared! Can you return them?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    I show that you have sent out 33 invites to users under Users -> Add New from your site’s dashboard. Do you see something different?

    Please note, the user needs to click a confirmation link in the email that is sent out before they will be listed with a date under “Date Accepted”. If they haven’t clicked that link, they will show up as “Waiting” in that column.

    I hope that clarifies things! Let me know if you have any questions.

  • Unknown's avatar

    Thank you for your response. You are correct, I have that many invitations sent out and on previous posts plenty of comments. However since my last couple of posts nobody has received notice of new posts. I checked my “all users” today and I am the only user showing. I believe they have all fallen off of my user list somehow. How do I get them restored?
    Peter

  • Unknown's avatar

    Followers of your blog will not show up under Users -> All Users. Only people that have been assigned a user role for your blog – Administrator, Editor, Author, or Contributor – will show up under your “all users” list. Here’s more information on the different User Roles:
    http://en.support.wordpress.com/user-roles/

    I checked a sampling of your current accepted followers and the last email that was sent out was sent on May 2, 2013, which was the date of your most recent post. Also, I noticed on a few that they unsubscribed from receiving email notifications, which is a choice the user can make via their account settings. If they did not unsubscribe, they should check their spam/junk folder in their email program to make sure the messages weren’t filed there by mistake.

    I hope that clarifies things!

  • Unknown's avatar

    Thank you so much. So can you determine if those who have subscribed are being sent notification of a new post? I guess that I will have to up the interest of the posts in order to keep the from unsubscribing. My boring bad huh?
    Thanks,
    Peter

  • Unknown's avatar

    Thank you so much. So can you determine if those who have subscribed are being sent notification of a new post? I guess that I will have to up the interest of the posts in order to keep the from unsubscribing. My boring bad huh?
    Thanks,
    Peter

  • Unknown's avatar

    So can you determine if those who have subscribed are being sent notification of a new post?

    When I said I “checked a sampling” of your followers, that’s exactly what I did. The notifications are being sent out properly when you make a new post. What your followers do with the notifications after that is out of our control.

    I hope that clarifies things!

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