Can you tell me what PHP we you have on our server?

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  cynthiaduncalfegmailcom · Member · Mar 13, 2019 at 7:11 pm

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  Can you tell me what PHP do you have on your server?

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  kaitohm · Staff · Mar 14, 2019 at 8:58 am

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  Hi @cynthiaduncalfegmailcom ,

  If you are using the Business Plan, then the following support page might have the information you are looking for. The servers run PHP 7.2.16.
  PHP Environment

  But this information is only applicable to the Business Plan. If you are on another plan, or if your question is not answered on the support page, then it seems you will have to get in touch with staff directly. You can do so from the following link.
  https://wordpress.com/help/contact

  Let us know if you have other questions. :)

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  justjennifer · Member · Mar 14, 2019 at 10:25 am

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  Hi there @cynthiaduncalfegmailcom can you let us know the address of the site you need help with? Once we know that we can point you in the right direction for assistance.

  @musicsuzuranbbc – Hi there, Just FYI. If the user does not have a WordPressdotcom upgrade plan and has posted their question through that Contact Us form, their question is routed here to our community forums. Those threads are automatically tagged with the wpcomhelp tag, like it is here. Hope that helps.

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  kaitohm · Staff · Mar 14, 2019 at 12:07 pm

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  @justjennifer ,

  Ah, is that what it is! I have always wondered what wpcomhelp was. That one tag gives a lot of information, then, doesn’t it! Thanks for the info. :)