can you transfer from .org to .com business?

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  thelostsocklaundry · Member · May 27, 2017 at 11:38 pm

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  Hi guys,
  My company have a wordpress site that uses the avada theme and is hosted by dreamhost. Is it possible to transfer it over to wordpress.com and go to the business plan which allows 3rd party themes? Will i lose any functionality of the current site?

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  timethief · Member · May 28, 2017 at 2:34 am

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  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · May 28, 2017 at 2:39 am

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  While you are waiting for a Staff response, here is some additional information:

  We have 4 different plans: free, personal, premium and business. All hosting is free regardless of which plan you choose. You can view all wordpress.com plan features here https://wordpress.com/pricing/ Add a plan for each of your sites here: http://store.wordpress.com/plans/.

  The Business upgrade includes:
  • Google analytics
  • Footer Credit Options https://en.support.wordpress.com/footer-credits/
  • SEO Tools https://en.support.wordpress.com/seo-tools/
  • The ability to install most plugins including woocommerce and the ability to install third party themes.

  If you are migrating from a self hosted WordPress.ORG site to WordPress.COM please see: Moving from a Self-Hosted WordPress to WordPress.com
  https://en.support.wordpress.com/moving-from-self-hosted-wordpress-to-wordpress-com/ https://en.support.wordpress.com/coming-from-self-hosted/

  Otherwise see: Importing Content from Another Platform

  Import a Website

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  staff-zinnia · Staff · May 28, 2017 at 2:09 pm

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  Good Morning –

  You can definitely switch over to WordPress.com.

  With our new update to the Business plan you will be able to add plugins and a custom theme to your site. This upgrade also gives you priority access to our live chat and private email support :)

  This upgrade is fully refundable for 30 days after purchase too.

  At this time we do not have a direct database import tool to get started with. You’ll want to get started by registering a staging URL. Next, add the custom theme and plugins to that staging URL.

  The content of your current site will be imported to WordPress.com through the WordPress import tool and by following these instructions:

  Your current website is going to stay as is until you are ready to map the domain.

  https://en.support.wordpress.com/import/#importing-content-from-another-platform https://en.support.wordpress.com/moving-from-self-hosted-wordpress-to-wordpress-com/view-all/

  Once all of this is done you would map your domain, to your WordPress.com account. Send us a note and we’ll make sure that this is set as your primary domain. I know this is a lot of information so please write back with any follow up questions :)

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  thelostsocklaundry · Member · May 28, 2017 at 9:39 pm

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  Thank you I will be starting this process later today cheers

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  staff-zinnia · Staff · May 29, 2017 at 1:02 pm

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  No problem at all :) Remember, that help is always close by via wordpress.com/help/contact/

  Once you have the Business Plan added to your account any help requests will be routed through to live chat or email support (instead of the public forums).