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  nielsvanroij1984 · Member · Apr 12, 2015 at 6:58 pm

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  Dear all,

  When I tried to cancel I got this message:
  You will not receive a refund for this domain as it was included as part of a bundle. Please contact support if you have any queries about this cancellation.

  Will I be charged anyway now, and how much?

  Regards,

  Niels

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 12, 2015 at 8:22 pm

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  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

  The refund period for Domain Registrations and Renewals is 48 hours. https://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  Note: It takes from 1 – 2 weeks for the refund to be received.

  Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  See here:
  Dashboard > Store > My Upgrades
  http://en.support.wordpress.com/my-upgrades/

  Dashboard > Store > Billing History
  http://en.support.wordpress.com/Billing-History/

  I tagged this thread for a Staff response. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  thatrobyn · Member · Apr 13, 2015 at 2:35 am

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  Hello there,

  I’m not showing that you spent money on subscriptions. You cancelled your upgrade/Premium trial before you were charged.

  Your spending history can be seen here:
  https://nielsvanroij.wordpress.com/wp-admin/admin.php?page=billing-history&user=82877718

  I hope this clears up any confusion! Let me know if you have questions. Thanks much.