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  andys1127 · Member · Apr 20, 2015 at 5:31 pm

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  I would like to cancel my acccount please and all the accounts with it including domain

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 20, 2015 at 5:36 pm

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  Hello there,

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  See here:
  Dashboard > Store > My Upgrades
  http://en.support.wordpress.com/my-upgrades/
  as well as
  Dashboard > Store > Billing History
  http://en.support.wordpress.com/Billing-History/

  I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  pmciano · Member · Apr 21, 2015 at 6:28 pm

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  @andys1127

  WordPress.com accounts are permanent, and you can find more information about that here:

  http://en.support.wordpress.com/deleting-accounts/

  I’ve removed and refunded your WordPress.com Premium Plan. Please keep in mind that it takes 1-2 weeks for the transaction to show up on your financial statement.

  If you want to permanently delete your site, follow the guide below:

  http://en.support.wordpress.com/settings/delete-site/

  Please read the warnings and advice before deleting a site, as we can’t revert a site deletion for any reason.

  If you want to hide your site instead, you can use the following guide to make your site private so only you and other members of the site can view it when logged in:

  http://en.support.wordpress.com/settings/privacy-settings/

  Let us know if you have any more questions.