cancel
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I am trying to cancel my wordpress.com account and I was told via email that there was a problem cancelling my account. Please let me know how to do this.
The blog I need help with is: (visible only to logged in users)
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Please provide details.
- What is the domain URL, please?
- What is the underlying .wordpress.COM URL?
- Exactly which wordpress.COM username account registered the underlying .wordpress.COM URL and purchased the upgrade for it?
I typed modlook into the sidebar tags on our forum threads for a Staff follow-up.
From the support docs: How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond and wait patiently for their help. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.
Note: It takes from 1 – 2 weeks for the refund to be received.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
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It looks to me like your site has been deleted and your upgrades refunded. So you should be all set.
Let me know if this is not the case.
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