cancel

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  tangibrown · Member · Apr 6, 2016 at 5:00 pm

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  I just purchased this but need to cancel.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 6, 2016 at 5:02 pm

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  Do you want to use the domain URL on another site?

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew there. > Dashboard > Store > My Upgrades.

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  timethief · Member · Apr 6, 2016 at 5:04 pm

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  I typed modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-doublebassd · Staff · Apr 6, 2016 at 7:25 pm

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  Hey there,

  I see that you were able to cancel your premium upgrade.

  Feel free to let us know if you have any other questions or issues.

  Cheers!