Cancel

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  davidmoat · Member · Dec 5, 2016 at 4:19 pm

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  Cancel all renewals on this account

  The blog I need help with is: (visible only to logged in users)

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  rossviviano · Staff · Dec 5, 2016 at 6:19 pm

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  Hi there,

  I’ll add the “modlook” tag to this thread so staff can take look at it for you.

  Make sure you hit the “Subscribe to Topic” link in the sidebar so you will know when your question is answered.

  Good luck!

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  timethief · Member · Dec 5, 2016 at 6:21 pm

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  @absolutenewcastle
  Do you wish to use the domain URL on another site?

  Canceling upgrades
  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-doublebassd · Staff · Dec 5, 2016 at 10:38 pm

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  Hi there,

  The only upgrade renewal under this account is the mapping subscription for absolutenewcastle.co.uk – auto renewal has been disabled for that upgrade.

  Please let us know if you have any other questions.

  Thanks!