Cancel 30 Day Trial

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  billdemars · Member · Jan 13, 2015 at 12:27 am

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  How do I cancel my 30 day trial

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 13, 2015 at 10:02 pm

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  We have a 14 day free trial but no 30 day free trials. I assume you mean the former.

  From Details and Terms:

  You can try any participating upgrade for a 14-day trial period, at no charge.

  You will be asked to provide payment information when starting the trial, but you will not be charged until the 14-day trial period is up. If you cancel before the period is up, you will not be charged at all.

  We will send you an email reminder one day before you will be charged.

  You can cancel trial upgrades under Store → My Upgrades in your dashboard at any time.

  Provided you are logged in under the same username account that registered the blog and purchased the trial upgrade, you ought to be able cancel trial upgrades under Store → My Upgrades in your dashboard at any time, request a refund and also disable auto-renew.
  http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

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  gracejiyoung · Member · Jan 14, 2015 at 3:38 am

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  Hi there,

  After looking into your account, I could not find the 14 day trial. Do you have another account where you could have added the trial?

  Please let me know!