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  maebeesuk · Member · Sep 11, 2017 at 2:05 pm

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  My domaine automatically renewed on the 9th September and today is the 11th September. I have cancelled my domain yet it says I cannot receive a refund. According to your policy, as long as I cancel within 2 days I will receive a refund, which I have. I cannot find anywhere to contact anyone or even send an email so please can you contact me via email to resolve this please.

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  christineoakfield · Member · Sep 11, 2017 at 2:11 pm

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  Hi, @maebeesuk,

  I a taggging staff with the modlook tag to take a look at your refund.

  Please confirm this is for the site:

  The blog I need help with is maebees.com.

  Thanks.

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  christineoakfield · Member · Sep 11, 2017 at 2:12 pm

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  Also, please be patient as response times are anticipated to be longer than normal this week.

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  maebeesuk · Member · Sep 11, 2017 at 2:12 pm

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  Yes it is thank you.