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  • Unknown's avatar
    jhoola2015 · Member ·

    I am trying to cancel this blog, as I have paid for a domain called tomorrowgirlnet
    and as I used same email this old blog keep popping up to. How do I get rid of it without effecting my new one under same email?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gemmacevans · Member ·

    Hi jhoola2015,

    I am trying to cancel this blog, as I have paid for a domain called tomorrowgirlnet

    The account you are currently logged doesn’t own any custom domains. What is the exact domain you purchased?

    I used same email this old blog keep popping up to.

    We require each WordPress.com account to use a unique email address, which means two accounts cannot share one email address. If you let me know which domain you purchased, I can try to find your other account.

    How do I get rid of it without effecting my new one under same email?

    Do you want to delete jhoolablog.wordpress.com?

    Once I know for sure, we can look at the best way forward.

    Thanks!

  • Unknown's avatar
    jhoola2015 · Member ·

    Hi

    I set this page up, and was messaged that I successfully bought the domain.
    This is the page.

    tomorrowgirlnet.ipage.com

    the jhoola2015 is the old blog that keeps popping up and I cant get rid of. Its asking me to switch between sites

    thanks

  • Unknown's avatar
    jhoola2015 · Member ·

    tomorrowgirlnet.ipage.com

    is under (email visible only to moderators and staff) email and I thought id bought the domain for that one as it said I had for that name but I don’t know if its bought it on the jhoola2015 one which I don’t want

    thanks

    it will only let me post on this old blog too

  • akumarjain · Staff ·

    @jhoola2015, tomorrowgirlnet.ipage.com is using free open source self-managed WordPress from https://wordpress.org on an external hosting provider.

    This support channel offers help to WordPress.com hosted sites only. Help provided here won’t be relevant to WordPress.org sites.

    Please contact your hosting/ domain service provider to help you resolve your issue. Community support for WordPress.org sites is offered in the support forums at https://wordpress.org/support/forums/ as well.

    WordPress.org and WordPress.com are different in structure and can be confusing. More information about the differences can be found here: https://en.support.wordpress.com/com-vs-org/

  • Unknown's avatar
    gemmacevans · Member ·

    Hi jhoola2015,

    tomorrowgirlnet.ipage.com is a self hosted WordPress.org site which is connected to your WordPress.com account with the Jetpack plugin.

    I don’t know if its bought it on the jhoola2015 one which I don’t want

    It sounds like you want to keep tomorrowgirlnet.ipage.com and delete jhoolablog.wordpress.com, is that correct?

    Come back to me if you have any questions.

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