Cancel

• 

  angledoexsist · Member · Jan 18, 2018 at 12:24 am

  • Copy link
  • Add topic to favorites

  Please cancel this purchase it is not what im looking for

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Jan 18, 2018 at 12:24 am

  • Copy link

  This is a free site https://angledoexsist.wordpress.com/ being free hosted.
  What is the URL of the site you purchased any upgrades for?

• 

  timethief · Member · Jan 18, 2018 at 12:25 am

  • Copy link

  Canceling and refunding purchases
  There are no prorated refunds. Refunds https://en.support.wordpress.com/refunds/ are time limited.
  • WordPress.com provides a 30-day refund from date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  • The refund period for Domain Registrations and Renewals is 48 hours.
  • It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received after canceling an upgrade and requesting one.

  If you want Staff to investigate you must provide specifics.

  What is the URL of the domain?
  Which wordpress.COM plan did you purchase?
  Which wordpress.COM site did you purchase it for?

  Did you carry through and you use the appropriate process found here at Canceling and Refunding Purchases https://en.support.wordpress.com/manage-purchases/#canceling-and-refunding-purchases to cancel and request a refund?

• 

  staff-doublebassd · Staff · Jan 18, 2018 at 1:17 am

  • Copy link

  Hey there,

  Not a problem! I have canceled your subscription for Guided Transfer and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

  Please let me know if you have any other questions.

  Take care,