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  bettyrosewoody · Member · Dec 5, 2018 at 1:32 pm

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  I have unrecognized charges on my credit card and I want to cancel and receive a refund. Thank you Bettyrose Woody

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  gemmacevans · Member · Dec 6, 2018 at 3:59 pm

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  Hi Bettyrose,

  The account you are currently logged to hasn’t been charged for any upgrades on WordPress.com. Please enter the transaction details into this form for more information about the charge (do not share them on these forums):

  Why was I charged?

  There is also a “contact support” link on the right of that page, which provides the option to contact our billing team.

  Please let me know if you have any questions.

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  bettyrosewoody · Member · Dec 14, 2018 at 1:00 pm

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  Please cancel. Thank you Bettyrose Woody

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  staff-doublebassd · Staff · Dec 14, 2018 at 1:39 pm

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  Hi there,

  Did you visit the page that Gemma provided and found a charge? If so, please reach out to us via the contact support link provided with that information and our Happiness Engineers would be happy to take a look at the charge for you.

  Again, let us know if you have any questions.

  Thanks!