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  kim52887762 · Member · Feb 24, 2019 at 1:56 pm

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  I would not like to renew my wordpress account

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  arvindsinghu · Member · Feb 24, 2019 at 6:14 pm

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  Hi @kim52887762,

  Log in to your WordPress.com account and go to https://wordpress.com/me/purchases to cancel what you no longer want.

  You can also find refund policy here:

  Refund a Purchase

  if you still face any issue let us know :)

  I am adding a modlook tag for staff intervention.
  They are the one who can provide you with an exact solution.

  Thanks !!!

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  staff-zinnia · Staff · Feb 26, 2019 at 4:46 pm

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  Howdy kim52887762 –

  Thanks for getting int ouch :) I’ve had a look at the account, and there are no paid upgrades or purchases on this account.

  My best guess is that you made it from a different WordPress.com user account. Can you try signing in with a different email address to see if you can find the right one? Thanks :)