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  francisdeen100 · Member · Dec 10, 2020 at 2:05 pm

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  I was trying to upgrade my website to premium but instead a new web was created. My current website is francisdeen.com and I want to keep that.

  I do not need the new site: Francis-dee-n.com. Please cancel it and refund my money.

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  staff-blorbo · Staff · Dec 10, 2020 at 8:04 pm

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  We have absolutely no history of sites, domains, purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via https://wordpress.com/support/contact/?whywasi=charged