Cancel

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  davidandlisasadventures · Member · May 31, 2023 at 8:00 pm

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  I believe I am paying a subscription. I would like it cancelling and I am unable to do it as there are no options for me to cancel. The subscription is for £43.00 and I believe payment has been requested today but I no longer need the subscription.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · May 31, 2023 at 10:04 pm

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  Hi there,

  I would be happy to assist you in canceling and refunding your purchase. However, the purchased upgrade is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!