Cancel

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  shelishawilliams · Member · Sep 27, 2023 at 1:16 pm

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  Hello I want to cancel the subscription I’m paying $9 a month for I tried to cancel online but it’s not showing I have a subscription but I’m getting charged $9 a month.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-dragon · Staff · Sep 27, 2023 at 7:00 pm

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  Hey there,

  It sounds like the purchase may be under a separate account. You may check to see if you have another WordPress.com account under another email address. We also have a form that can help locate purchases here.

  Hope this helps!