cancel

• 

  tjmarklegmailcom · Member · Jan 30, 2024 at 8:16 pm

  • Copy link
  • Add topic to favorites

  I need to cancel and get a refund. The bot told me to do things that your site is not allowing me to do. I need a person to help me

  Self-declared URL: markle-enterprises.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

• 

  staff-oikake · Staff · Jan 31, 2024 at 8:18 am

  • Copy link

  Hi,

  I’ve checked the site markle-enterprises.com, and it is hosted with us, but it is associated with a WordPress.com different from the one you are contacting us from.

  We can not share details about accounts whose ownership has not been proven. Please contact us from the WordPress.com account associated with the site markle-enterprises.com so we can help you further.

  If you have issues accessing this other account, please use the account recovery form: https://wordpress.com/wp-login.php?action=recovery

  Here you have more information about it:

  

  Recover Your Account

  in WordPress.com Support

  5 min read

  At some point, you may run into a situation in which you’ve lost access to your account. This guide will explain the steps to avoid getting locked out and how to recover your account if you cannot log in. Provide a Recovery Email and SMS Number In the event you don’t have access to your primary WordPress.com contact information, you can provide a backup email and SMS number to verify your

  Hope this helps!