Cancel

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  katebearup · Member · Jun 23, 2014 at 6:12 pm

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  I need to cancel my domain purchase and would like to be refunded but im having a hard time finding the cancel button even though I have purchased it within 48 hours.

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Jun 23, 2014 at 6:30 pm

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  Hi there, because you’re just over the 48-hour grace period, the system is not allowing you to cancel for a refund. I will take care of this manually for you.

  However…

  If we cancel your newly-registered domain, it can take up to several weeks for our domain registrar to release the domain, and we can’t guarantee that your domain will be available to you again once canceled.

  If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > My Domains in your dashboard.

  For more information on using the domain elsewhere, please see:
  http://en.support.wordpress.com/domains/move-domain/

  If you don’t want this domain at all, let me know and I’ll cancel it.

  This cannot be undone, so confirm that this is what you’d like me to do.
  Thanks much.

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  katebearup · Member · Jun 23, 2014 at 7:17 pm

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  I very much appreciate the immediate response. I have been doing a lot of research and think that I am going to go ahead and cancel that domain for a refund please.

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  thatrobyn · Member · Jun 23, 2014 at 9:07 pm

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  Thanks so much for the confirmation. I took care of canceling the domain registration for katesprobeauty.com, and I’ve issue you an $18 refund. Wishing you the best :)