Cancel a cancellation of plan?

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  knowgood81 · Member · Mar 27, 2019 at 10:37 am

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  Hi there,
  I purchased a plan yesterday but had to cancel it right away. This turned out be a mistake, so I’m wondering if I could ‘cancel a cancellation’?

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Mar 27, 2019 at 11:20 am

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  Hi there, If you immediately cancelled the WordPressdotcom upgrade plan, you should be able to purchase it again. Is that not available or working for you?

  You can see whether the plan was cancelled in your My Purchases dashboard at https://wordpress.com/me/purchases

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  knowgood81 · Member · Mar 27, 2019 at 11:39 am

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  Hi!

  Yes, that works. I just wanted to see if I could avoid being charged again, since the refund for that first purchase is going to take a while.

  But sure, I’ll just make a new purchase. Thank you so much!

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  justjennifer · Member · Mar 27, 2019 at 12:40 pm

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  Hello again, I suggest double-checking with your payment method. If you cancelled the purchase immediately after making it, it’s possible that they simply reversed the charge.

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  fstat · Staff · Mar 27, 2019 at 4:37 pm

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  Hi there,

  I see that you purchased another plan. Please let us know if you need any further assistance.