Cancel a domain
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Hi, I canceled a domain a few days ago. I thought I could register it again with a new hosting plan. Then realized I should not have done it. Now it keeps showing the domain is parked. Please help, what can I do?
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Hi there!
I don’t see any domains registered on this WordPress.com account. Could you reply from the WordPress.com account you used to register the domain?
If you don’t remember the credentials for the correct account, please share the domain name with us so that we can look it up on our end.
Thanks!
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Hi there,
Here’s what happened. Since you canceled your domain, it is currently parked with us. To transfer it, the first step is to restore the domain. To do this, you’ll need to log in to the account that was used to manage the domain previously and contact us from there.
If you’re having trouble accessing that other account, you can follow our Account Recovery guide to regain access. Please visit this link for detailed instructions: https://wordpress.com/support/account-recovery/
Once you’ve regained access or if you’re already able to access the account, please reach out to us again so we can assist you further in restoring and transferring your domain.
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Hi, thank you for your reply.
This is the account used to register the domain.
What should I do from there? Thank you. -
Hi there,
I was able to undelete aishalotus.wordpress.com and restore aishalotus.com for you. For information on how to transfer your domain, please check out https://wordpress.com/support/domains/transfer-domain-registration/
Let us know if you have any questions. Thanks!
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