cancel a subscription

  • Unknown's avatar
    susantodoroff · Member ·

    When I go to my profile and click on ‘purchases’ nothing comes up, yet I am being charged $2 every month. This has been going on for a year and I’ve reached out several times with no help. Here’s what comes up on my screen: (can you please help me cancel this or I have to cancel my credit card, and that’s a hassle)

    Payments
    Thank you for subscribing to Monthly Subscription!
    Billed To

    Susan Weihmiller Todoroff
    (email visible only to moderators and staff)
    Visa **** **** **** 2978
    May 18, 2025

    Order Summary
    Receipt ID: 105695296
    Transaction ID: ch_3RQ5enG3rq8gqRfJ0CIVMwxK
    Item Price
    Monthly Subscription: 1 month subscription.
    dunedindaily.news
    $2.00
    Total paid $2.00
    This charge will show up on your statement as DUNEDINDLY* FG6UF3893F.
    WordPress.com on Twitter WordPress.com on Facebook WordPress.com on Instagram WordPress.com on YouTube

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    adusman402 · Member ·

    Hello there.

    You’ve got someone from WordPress.com support here. Thanks for bringing this to our attention.


    We’re not able to handle this case on the forums as it involve account-sensitive details. For your privacy and security, kindly avoid sharing sensitive information such as your full name or billing details on the public forum. We want to make sure your information stays safe.


    So, to begin this process, we’re reaching out to you via email. Please do reply to us there when you have that.

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