Cancel account

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  frabkqiao369gmailcom · Member · Oct 3, 2021 at 6:37 pm

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  I did canceled my account . Is that mean I also stoped my monthly payment ?

  WP.com: Yes
  Correct account: Unknown

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  aisajib · Member · Oct 4, 2021 at 4:39 am

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  Hi there!

  We have no records of any payments or subscriptions on this account. Can you tell us the address of your site so that we can locate the correct account?

  In general, closing an account means all subscriptions that are tied to that account are also canceled. We don’t allow closing an account or deleting a site before canceling all the subscriptions.

  Regards

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  frabkqiao369gmailcom · Member · Oct 4, 2021 at 5:27 am

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  sneakernewsreporter.com

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  aleone89 · Staff · Oct 4, 2021 at 7:48 am

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  Hello there,

  I can’t see this site connected to this account – is it possible that you have access to multiple WordPress accounts?

  Many thanks.